NetSuite Implementation Case Studies: Lessons from Successful Projects

June 6, 2024
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If you're considering implementing NetSuite for your business, you're likely wondering what to expect from the process. 

One of the best ways to prepare is by studying successful NetSuite implementation case studies. 

By learning from the experiences of other companies, you can gain valuable insights into the challenges and opportunities of implementing NetSuite.

In this article, we'll look at the experiences of companies across a range of industries and sizes, from small startups to large enterprises. 

Whether you're just starting to consider NetSuite or are already in the implementation process, this article will provide valuable insights and best practices to help ensure your project is a success.

Key Strategies for NetSuite Implementation

When implementing NetSuite, there are several key strategies that can help ensure a successful project

In this section, we will discuss three critical areas: Project Planning and Goals, Customization and Integration, and Data Migration and Security.

1. Project Planning and Goals

Before beginning your NetSuite implementation, it is crucial to establish clear project goals and a detailed implementation plan

This plan should include a timeline, a budget, and a list of stakeholders. You should also establish a project team with clearly defined roles and responsibilities.

Establishing regular check-ins and milestones is important to ensure that your project stays on track and meets its goals. This will help you identify any issues early on and make any necessary adjustments.

2. Customization and Integration

One of NetSuite’s key benefits is its ability to be customized to meet your business’s specific needs. However, customization can also be one of the most challenging aspects of implementation. 

Choose experienced developers who can help you identify the right customizations for your business. 

You should also establish clear requirements and test plans to ensure that your customizations meet your needs and are fully integrated with your existing systems.

3. Data Migration and Security

One of the most critical aspects of any NetSuite implementation is data migration. This process involves moving your existing data into NetSuite and ensuring it is accurate and secure.

Establish clear data mapping and cleansing processes to ensure a successful data migration. You should also establish a data backup plan to protect your data in the event of a disaster or other unexpected event.

In addition to data migration, it is also vital to establish strong security measures to protect your data, including establishing user roles and permissions, implementing two-factor authentication, and regularly reviewing your security settings.

By following these key strategies, you can help ensure a successful NetSuite implementation that meets the needs of your business and helps you achieve your goals.

Lessons from Successful Projects

Many factors can contribute to a successful project when it comes to implementing NetSuite. Here are five lessons we can learn from successful NetSuite implementation case studies:

1. Green Rabbit

Green Rabbit, a food delivery service, implemented NetSuite to streamline its operations and increase efficiency

One lesson from their success is the importance of thorough planning and preparation. 

Green Rabbit spent several months preparing for the implementation, including mapping out its business processes and identifying areas for improvement. This allowed them to hit the ground running when the system went live.

2. Jawbone

Implementing NetSuite enabled Jawbone, a wearable technology company, to improve its financial reporting and gain better visibility into its operations. 

One lesson from their success is the importance of user adoption. Jawbone made sure to involve its employees in the implementation process, providing training and support to ensure that everyone was comfortable with the new system. 

This helped to minimize resistance to change and ensure a smooth transition.

3. GoPro

GoPro, a camera and accessories manufacturer, implemented NetSuite to improve inventory management and reduce costs. 

The takeaway from their success is the importance of customization. 

GoPro worked closely with the NetSuite team to customize the system to their specific needs, including integrating it with their existing systems and workflows. This helped to ensure that the system was a good fit for their business and provided maximum value.

4. Land O'Lakes

Land O'Lakes, a dairy products manufacturer, improved their supply chain management and increased productivity by implementing NetSuite. 

Their success highlights the importance of data migration. 

Land O'Lakes made sure to carefully plan and execute the migration of their data from their legacy systems to NetSuite, ensuring that all critical data was accurately transferred and that there was no disruption to their business.

5. Fast-Growing Unicorn Startup

A fast-growing unicorn startup was able to scale their operations and support their rapid growth by implementing NetSuite. 

Their success displays the importance of scalability. The startup made sure to choose a system that could grow with their business, providing the flexibility and functionality they needed to support their changing needs over time.

Overall, these case studies demonstrate that successful NetSuite implementation requires careful planning, user adoption, customization, data migration, and scalability. 

By following these lessons, you can increase your chances of success and get the most value out of your NetSuite implementation.

Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.

Analyzing Outcomes of NetSuite Implementations

When analyzing the outcomes of a NetSuite implementation, there are two important factors to consider: performance metrics and ROI, and adoption and change management.

Performance Metrics and ROI

One of the most important aspects of any business implementation is measuring the return on investment (ROI). NetSuite implementations are no different. 

It is important to establish clear performance metrics before the implementation begins so that you can measure the success of the project.

Some common performance metrics for a NetSuite implementation include:

In addition to these metrics, it is essential to track the financial ROI of the project. This includes increased revenue, decreased costs, and improved efficiency.

Adoption and Change Management

Another critical factor in the success of a NetSuite implementation is adoption and change management. 

It is important to have a clear plan for managing the change process and ensuring that all employees are on board with the new system.

Some strategies for successful adoption and change management include:

  • Creating a clear communication plan to keep all stakeholders informed throughout the process
  • Providing adequate training and support to help employees learn the new system
  • Identifying and addressing any resistance to change early on in the process
  • Celebrating successes and milestones along the way to keep employees motivated and engaged

By focusing on these key areas, you can ensure a successful NetSuite implementation that delivers measurable results and drives business growth.


Congratulations! You have now learned about successful NetSuite implementation case studies and the lessons you can learn from them. 

By studying these case studies, you can gain valuable insights into best practices and avoid common pitfalls when implementing NetSuite ERP.

Remember, a successful NetSuite implementation requires careful planning, effective communication, and a dedicated team. 

Make sure to involve all stakeholders, including end-users, in the process to ensure a smooth transition.

Additionally, partnering with an experienced NetSuite implementation partner can help you navigate the complexities of the implementation process and ensure a successful outcome. 

To further your knowledge of NetSuite implementation and to help you find the right talent for your implementation needs, download Atticus Solutions’ Salary Guide. 

This guide will provide valuable insights into NetSuite implementation professionals’ current market trends and salaries.

Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.

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