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NetSuite Exchange Rate Errors Fixed

Netsuite Services

NetSuite Exchange Rate Errors Fixed

Inaccurate exchange rates were costing our client time and money. See how Atticus Solutions delivered a solution that streamlined their NetSuite reporting and improved financial accuracy. Read the full case study.

NetSuite Exchange Rate Errors Fixed

About The Client 

The Client, a privately owned Australian firm established in 2005, has rapidly evolved from modest beginnings into one of the fastest-growing importers in the country. Renowned for its innovation and dynamism, the company has built a highly professional infrastructure encompassing sales, marketing, warehousing, and distribution of winter, summer, and Christmas seasonal products. As a result, the company is now well-positioned to serve both large operators and small independent retailers throughout Australia.

Client Since: 2023

Industry: Importation & Distribution

Country: Australia

Years: 19 Years


The Challenge

As The Client expanded, they wanted to improve its relationships with international customers by optimizing its transaction reporting process. In particular, the focus was on enhancing the presentation of US dollar-denominated transactions to resolve inaccuracies caused by exchange rate fluctuations. Their system initially converted USD transactions to AUD at the latest exchange rate when the invoice was printed. 

The Solution

Our solution was to display the invoice amount in the original USD rate instead of AUD. We did this by implementing a condition that validates the currency for each transaction, ensuring that if the currency is in USD, the exact USD value from the source transaction is pulled into the invoice printout, resolving the previous inaccuracies in the exchange rate. 

Drawing from our experience with similar projects, we offered suggestions to enhance the overall presentation of their invoice printouts, focusing on logo placement and spacing. We also recommended adding a QR code for customer payments, allowing customers to conveniently scan and process payments directly from the invoice. Additionally, we proposed sending a formal notification to their US customers, informing them about the new QR payment option and updated bank details.

 

The Results

By staying focused on resolving the issue and leveraging Atticus Solutions’ goal-oriented teams, The Client successfully addressed its challenges in transaction reporting with foreign customers. At the end of this project, sales and invoice management were streamlined without adding pressure to their processes or budgets. Additionally, the enhancements we suggested also improved the customer experience for their US clients. 


Conclusion

Together with The Client, Atticus provided cost-effective NetSuite system administration, streamlining invoice and sales management while ensuring accurate reporting and reducing operational costs. This collaboration allowed The Client to focus on business growth while optimizing processes and improving the overall payment experience for their international clients.

TESTIMONIALS

What our Clients are Saying About Us

We have had the honor of working with some of the best companies. Our client list is growing and we value their words more than gold. Don’t take our word for it, read what they are saying about us.

Staria
ERP Management Consulting Agency

"I'm impressed by their ability to find top talent and assist with the local administration of the dedicated team."

Staria Oyj

Executive
Remote Staffing
Unity Digital Infrastructure, Inc
Telecommunications Infrastructure

"The person assigned to handle our company's enhancements is very responsive and helpful. He often provides recommendations on best practices and solutions to our concerns. Discussions are also conducted in a timely manner, and the quality of work is excellent."

Diana R.,

Finance Operations Manager
NetSuite Services
Pix Belts & Hose Corporation
Manufacturing & Distribution

"Received great support from Atticus and got constant updates about progress on our issue."

Jonathan M.,

Operations Manager
NetSuite Services
Goldback Inc.
Precious Metals & Alternative Currency Industry

"I love the (Atticus) team; they are so kind and willing to help, no matter the task."

Connor E.,

Staff Accountant
NetSuite Services
Oceana International Pty Ltd
ERP Management Consulting Agency

" I was most impressed by Atticus Advisory Solutions' dedication to providing personalized and responsive support. "

Anonymous

Executive
NetSuite Services
IT Consulting and Software Development Firm

"Atticus has done a great job at implementing events and surveys to gauge the team's engagement and needs."

Sergio P.

Executive
Remote Staffing
Accounting and Consulting Firm

We value our Atticus team members and they are core to our client service experience. Easy to work with.

North American client

Executive
Remote Staffing
ERP Solutions Company
ERP Management Consulting Agency

"We are extremely happy to work with their team at every level"

Robert Keuroglian

President & CEO
Remote Staffing
NetSuite Implementation Partner

"We were referred to Atticus by another partner and so far majority of our consultants have the right experience and knowledge of NetSuite. Another bonus is that costs are relatively lower than that of the US, which allows us to have healthy margins as a consulting firm.

Michelle K.

Executive
Remote Staffing
Palladium Consulting Solutions
Staff Augmentation for IT Services Company

"Their direct access to the NetSuite ERP talent market in the Philippines is impressive."

Ryan Purol

CEO
Remote Staffing
Netsuite Alliance Partner

"Atticus has found exceptional people for us FAST. The new team members we've onboarded has allowed us to grow our practice and capitalize on the many opportunities that NetSuite has opened up."

Glenn M.

Executive
Remote Staffing
Staria
ERP Management Consulting Agency

"I'm impressed by their ability to find top talent and assist with the local administration of the dedicated team."

Staria Oyj

Executive
Remote Staffing
Oceana International Pty Ltd
ERP Management Consulting Agency

" I was most impressed by Atticus Advisory Solutions' dedication to providing personalized and responsive support. "

Anonymous

Executive
Remote Staffing
Five Star Netsuite Solution Partner

Our most senior developer has been with the team for almost 4 years which is rare in the NetSuite environment. I believe Atticus has helped us find these gems and has worked with us to make sure our team is happy and taken cared of.

Sarah G.

Executive
Remote Staffing
ERP Solutions Company
ERP Management Consulting Agency

"We are extremely happy to work with their team at every level"

Robert Keuroglian

President & CEO
Remote Staffing
Operations Manager
Palladium Consulting Solutions
Staff Augmentation for IT Services Company

"Their direct access to the NetSuite ERP talent market in the Philippines is impressive."

Ryan Purol

CEO
Remote Staffing
Accounting and Consulting Firm

We value our Atticus team members and they are core to our client service experience. Easy to work with.

North American client

Executive
Remote Staffing
NetSuite Implementation Partner

"We were referred to Atticus by another partner and so far majority of our consultants have the right experience and knowledge of NetSuite. Another bonus is that costs are relatively lower than that of the US, which allows us to have healthy margins as a consulting firm.

Michelle K.

Executive
Remote Staffing
Staria
ERP Management Consulting Agency

"I'm impressed by their ability to find top talent and assist with the local administration of the dedicated team."

Staria Oyj

Executive
Remote Staffing
Five Star Netsuite Solution Partner

Our most senior developer has been with the team for almost 4 years which is rare in the NetSuite environment. I believe Atticus has helped us find these gems and has worked with us to make sure our team is happy and taken cared of.

Sarah G.

Executive
Remote Staffing
Netsuite Alliance Partner

"Atticus has found exceptional people for us FAST. The new team members we've onboarded has allowed us to grow our practice and capitalize on the many opportunities that NetSuite has opened up."

Glenn M.

Executive
Remote Staffing
Oceana International Pty Ltd
ERP Management Consulting Agency

" I was most impressed by Atticus Advisory Solutions' dedication to providing personalized and responsive support. "

Anonymous

Executive
NetSuite Services
 North American NetSuite Client

Ease of working with the Atticus team; Great, awesome team and partnership

Anonymous

Executive
NetSuite Services
Service Now Business App

" We love the team that we hired from Atticus. In terms of customer service, they make sure to attend to the needs of the customer and are quite patient with difficult customers. "

Bryan H.

Executive
Remote Staffing
ERP Solutions Company
ERP Management Consulting Agency

"We are extremely happy to work with their team at every level"

Robert Keuroglian

President & CEO
Remote Staffing
IT Consulting and Software Development Firm

"Atticus has done a great job at implementing events and surveys to gauge the team's engagement and needs."

Sergio P.

Executive
Remote Staffing
Service Now Business App

" We love the team that we hired from Atticus. In terms of customer service, they make sure to attend to the needs of the customer and are quite patient with difficult customers. "

Bryan H.

Executive
Remote Staffing
North American NetSuite Client

"Ease of working with the Atticus team; Great, awesome team and partnership."

Anonymous

Executive
NetSuite Services
Unity Digital Infrastructure, Inc
TELECOMMUNICATIONS INFRASTRUCTURE

"The person assigned to handle our company's enhancements is very responsive and helpful. He often provides recommendations on best practices and solutions to our concerns. Discussions are also conducted in a timely manner, and the quality of work is excellent."

Diana R.,

Finance Operations Manager
NetSuite Services
Pix Belts & Hose Corporation
Manufacturing & Distribution

"Received great support from Atticus and got constant updates about progress on our issue."

 Jonathan M.,

Operations Manager
NetSuite Services
Unity Digital Infrastructure, Inc
Telecommunications Infrastructure

"The person assigned to handle our company's enhancements is very responsive and helpful. He often provides recommendations on best practices and solutions to our concerns. Discussions are also conducted in a timely manner, and the quality of work is excellent."

Diana R.,

Finance Operations Manager
NetSuite Services
IT Consulting and Software Development Firm

"Atticus has done a great job at implementing events and surveys to gauge the team's engagement and needs."

Sergio P.

Executive
Remote Staffing
Pix Belts & Hose Corporation
Manufacturing & Distribution

"Received great support from Atticus and got constant updates about progress on our issue."

Jonathan M.,

Operations Manager
NetSuite Services
Netsuite Alliance Partner

"Atticus has found exceptional people for us FAST. The new team members we've onboarded has allowed us to grow our practice and capitalize on the many opportunities that NetSuite has opened up."

Glenn M.

Executive
Remote Staffing
ERP Solutions Company
ERP Management Consulting Agency

"We are extremely happy to work with their team at every level"

Robert Keuroglian

President & CEO
Remote Staffing
Goldback Inc.
Precious Metals & Alternative Currency Industry

"I love the (Atticus) team; they are so kind and willing to help, no matter the task."

Connor E.,

Staff Accountant
NetSuite Services
Kit (formerly ConvertKit)
Tech / Email-First Operating System

"A longtime client described our service as "exemplary" and that of 1 of 2 companies he's ever worked with who have amazing support! They specifically complimented our willingness to offer customized advice and fast response times. Congrats to the entire Atticus team for what you've built and the value you deliver to clients day in and day out!"

Jessica P.,

Director of Customer Experience
Remote Staffing
Palladium Consulting Solutions
Staff Augmentation for IT Services Company

"Their direct access to the NetSuite ERP talent market in the Philippines is impressive."

Ryan Purol

CEO
Remote Staffing
Accounting and Consulting Firm

We value our Atticus team members and they are core to our client service experience. Easy to work with.

North American client

Executive
Remote Staffing
Service Now Business App

" We love the team that we hired from Atticus. In terms of customer service, they make sure to attend to the needs of the customer and are quite patient with difficult customers. "

Bryan H.

Executive
Remote Staffing
Five Star Netsuite Solution Partner

Our most senior developer has been with the team for almost 4 years which is rare in the NetSuite environment. I believe Atticus has helped us find these gems and has worked with us to make sure our team is happy and taken cared of.

Sarah G.

Executive
Remote Staffing
Oceana International Pty Ltd
ERP Management Consulting Agency

" I was most impressed by Atticus Advisory Solutions' dedication to providing personalized and responsive support. "

Anonymous

Executive
NetSuite Services
NetSuite Implementation Partner

"We were referred to Atticus by another partner and so far majority of our consultants have the right experience and knowledge of NetSuite. Another bonus is that costs are relatively lower than that of the US, which allows us to have healthy margins as a consulting firm."

Michelle K.

Executive
Remote Staffing
Staria
ERP Management Consulting Agency

"I'm impressed by their ability to find top talent and assist with the local administration of the dedicated team."

Staria Oyj

Executive
Remote Staffing
Goldback Inc.
Precious Metals & Alternative Currency Industry

"I love the (Atticus) team; they are so kind and willing to help, no matter the task."

Connor E.,

Staff Accountant
NetSuite Services
Netsuite Alliance Partner

"Atticus has found exceptional people for us FAST. The new team members we've onboarded has allowed us to grow our practice and capitalize on the many opportunities that NetSuite has opened up."

Glenn M.

Executive
Remote Staffing
Five Star Netsuite Solution Partner

Our most senior developer has been with the team for almost 4 years which is rare in the NetSuite environment. I believe Atticus has helped us find these gems and has worked with us to make sure our team is happy and taken cared of.

Sarah G.

Executive
Remote Staffing
Accounting and Consulting Firm

We value our Atticus team members and they are core to our client service experience. Easy to work with.

North American client

Executive
Remote Staffing
Oceana International Pty Ltd
ERP Management Consulting Agency

" I was most impressed by Atticus Advisory Solutions' dedication to providing personalized and responsive support. "

Anonymous

Executive
NetSuite Services
Pix Belts & Hose Corporation
Manufacturing & Distribution

"Received great support from Atticus and got constant updates about progress on our issue."

Jonathan M.,

Operations Manager
NetSuite Services
Palladium Consulting Solutions
Staff Augmentation for IT Services Company

"Their direct access to the NetSuite ERP talent market in the Philippines is impressive."

Ryan Purol

CEO
Remote Staffing
ERP Solutions Company
ERP Management Consulting Agency

"We are extremely happy to work with their team at every level"

Robert Keuroglian

President & CEO
Remote Staffing
IT Consulting and Software Development Firm

"Atticus has done a great job at implementing events and surveys to gauge the team's engagement and needs."

Sergio P.

Executive
Remote Staffing
Kit (formerly ConvertKit)
Tech / Email-First Operating System

"A longtime client described our service as "exemplary" and that of 1 of 2 companies he's ever worked with who have amazing support! They specifically complimented our willingness to offer customized advice and fast response times. Congrats to the entire Atticus team for what you've built and the value you deliver to clients day in and day out!"

Jessica P.,

Director of Customer Experience
Remote Staffing
Service Now Business App

" We love the team that we hired from Atticus. In terms of customer service, they make sure to attend to the needs of the customer and are quite patient with difficult customers. "

Bryan H.

Executive
Remote Staffing
Staria
ERP Management Consulting Agency

"I'm impressed by their ability to find top talent and assist with the local administration of the dedicated team."

Staria Oyj

Executive
Remote Staffing
Unity Digital Infrastructure, Inc
Telecommunications Infrastructure

"The person assigned to handle our company's enhancements is very responsive and helpful. He often provides recommendations on best practices and solutions to our concerns. Discussions are also conducted in a timely manner, and the quality of work is excellent."

Diana R.,

Finance Operations Manager
NetSuite Services
NetSuite Implementation Partner

"We were referred to Atticus by another partner and so far majority of our consultants have the right experience and knowledge of NetSuite. Another bonus is that costs are relatively lower than that of the US, which allows us to have healthy margins as a consulting firm."

Michelle K.

Executive
Remote Staffing
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