10 Customization Options for A Smoother NetSuite Experience

April 5, 2024
A businessman pointing at a group of people. Customization Options for A Smoother NetSuite Experience.

Navigating the world of NetSuite is about more than just using its default features. To truly harness the power of this robust platform, you need to explore customization. 

As NetSuite's influence grows, the need for customization becomes more vital than ever.

In this digital age, it's vital to aim for operational efficiency and agility. Molding and refining NetSuite to align with your business goals sets you up for success.

Do you want to enhance your NetSuite experience? Keep reading to discover ten key customization options available on NetSuite for you.


SuiteBuilder is your go-to tool for visual customization. You can modify your NetSuite account's user interface without any coding skills. You can even personalize forms, records, and fields to meet your specific needs. 

You can create custom fields to track customer information. These can include membership levels or preferred communication channels. This makes your data management more efficient and tailored to your organization's requirements.


SuiteFlow is all about automation. It allows you to design workflows and automate business processes within NetSuite. 

For instance, you can set up an automated approval process for purchase orders. This ensures the right individuals review and authorize them before they're executed. This not only saves time but also minimizes errors and enhances compliance.

SuiteFlow simplifies approvals, notifications, and data routing, improving your business’s efficiency.


For those who want to dive into the coding side of things, SuiteScript is your best friend. It's a JavaScript-based scripting tool that provides a high level of customization. 

With SuiteScript, you can create custom scripts, automate complex tasks, and develop entirely new functionalities. 

Let's say you want to integrate NetSuite with an external e-commerce platform. SuiteScript allows you to build connections, ensuring seamless data exchange between systems.


SuiteBundler streamlines the process of packaging and distributing your customizations. 

You can bundle multiple customizations into a single package for easy deployment in different NetSuite accounts. This is particularly useful when your organization has multiple subsidiaries or departments.

Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.


SuiteCommerce focuses on your online presence. You can create a highly customized and responsive web store that integrates seamlessly with your NetSuite account. 

You can tailor the customer shopping experience. From the layout and design to the checkout process, you can align them perfectly with your brand and objectives. 


SuiteTalk plays a critical role in connecting NetSuite with other applications and services. 

Imagine you use a separate customer relationship management (CRM) system. What happens when you integrate it with NetSuite through SuiteTalk? 

It ensures that customer data, sales orders, and invoices are synchronized across platforms. This streamlines your operations and prevents data inconsistencies.

Custom Reports and Dashboards

Creating custom reports and dashboards in NetSuite allows you to gain valuable insights into your business operations. You can generate reports and build dashboards tailored to your organization's specific key performance indicators (KPIs). 

For example, you want to track your sales performance. You can design a dashboard that displays real-time data on revenue, sales targets, and customer acquisition metrics. 

Saved Searches

Saved searches are a powerful tool for customizing how you retrieve data from your NetSuite account. You can create queries to pull out specific information. Whether it's related to inventory levels, customer support cases, or sales transactions. 

For example, you can set up a saved search to monitor stock levels of a particular product. It can alert you when it falls below a certain threshold. 

Saved searches provide the flexibility to access the data you need quickly. It helps you stay on top of crucial information.


Workflows are an essential customization feature in NetSuite. It lets you automate and streamline business processes. 

Workflows allow you to define the steps and actions to take when specific events occur. For instance, you can create an approval workflow for purchase orders. 

This workflow ensures each purchase order goes through necessary approvals before it's finalized. This reduces errors and maintains process consistency. 


Integration is a critical component of NetSuite customization. It involves connecting NetSuite with other applications or systems that your organization uses. You can achieve seamless data flow and eliminate data silos with this.

For instance, when you integrate your CRM with NetSuite, your customer data, sales orders, and invoices are synchronized. This gives you a unified view of your customers and sales activities. 

Integration is key to streamlining operations and making data-driven decisions.

Key Takeaway

In a world where adaptability is key, you shouldn’t settle for a one-size-fits-all solution. Customization in NetSuite is not a luxury; it's a necessity. 

Want to unlock NetSuite's full potential? Mold your NetSuite experience to match your business requirements precisely.

Ready to use the power of customization in NetSuite to propel your business forward? Get a NetSuite-certified consultant to do a NetSuite Systems Review! Our experts at Atticus can help identify any areas for improvement. We'll even customize your NetSuite according to your requirements.

Book a meeting with us to discuss!

Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.

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